The reviews shared really surprise me, so much so that I decided to write my own review. I am a current resident. I've lived here for 1 year. I have lived in the smallest 1 bedroom and now I live in the large 1 bedroom with study.
I really enjoy living here. I feel like the office does a good job of screening residents. People are not always moving in and moving out. It's a rather quiet complex. The residents are a mix younger people, perhaps students, working class people, young professionals and some older retirees. People are friendly but not in your business. Mostly people just go to work and come home. During the summer I can sort of hear some noise coming from the downtown bar scene but not so much that it interrupts my sleep. When I lived in the smaller 1 bedroom, I could sometime hear my upstairs neighbor moving about his apartment but not so much so that it bothered me. Now that I live in the larger one bedroom, I never hear my neighbors. I'm actually more concerned about them hearing my 3 small dogs. They can be barkers but no one has ever complained.
It's a gated complex and like any gated complex, if someone really wants to get in, they will. I have never felt unsafe and I have never heard of an apartment being broke into. I have never had any problems with my vehicle being messed with in the parking lot. Basically, it feels safe.
We have a small gym, a laundry room, a pool, and hot tub. Everything seems to be in working order and clean, at least everytime I have used any of the amenities.
The grounds are well kept. There is established shrubbery and landscaping. Maintenance has a always been responsive. As for the water being shut off often, they do shut the water off from time to time but they always give notice and they try to do it during the time that most people are at work. It's a large complex and water/plumbing issues are bound to come up. They don't shut it off any more than any other complex that I have lived at.
As for the price, its fair for what you get. If you want less expensive, it can be found in Albuquerque but it won't be in the nicest neighborhood and you may not feel safe. Fact of the matter is that bad things can happen in any part of Albuquerque. Again, cheaper is likely not going to have the amenities, it won't be gated, you won't have established grounds, etc. For the downtown area, its a fair price, not overpriced and not inexpensive.
I have never had any problems with the office staff. They have always been nice, professional and straight forward with their answers to my questions. I've never had any problem understanding the billing, the rules, or the lease and I've never had any problems with a maintenance request. My apartment was clean and move in ready. I don't have bugs and have never had a bug problem. I like the staff enough to go in a just visit sometimes. I really like that they are not all in residents business. They do their jobs but they also don't get all in your business.
They are pet friendly. Lots of people have dogs. They have an area for dogs to go potty in and they are pretty good at keeping it stocked with bags. Most people pick up after their pets. They make accommodations for emotional support animals.
I live just a few blocks from work so being able to walk to work is great. I even get to come home for lunch and walk my dogs. I was without a car for awhile so having access to the bus was important. Alvarado transportation center is close and so is ART.
If your going to pay your rent late, it's late on the 3rd, you will incur a late fee. If your going to break your lease, don't move here because they will enforce the terms. If you can't follow basic apartment living rules, don't move here.
I don't know what else to say. I like it here. It's the nicest place I've ever lived in Albuquerque. I've lived at a lot of apartments. I'm really enjoying my new larger apartment with washer dryer hook ups. I don't have any complaints. This has been my experience.